Background
Canadian Forces Base (CFB) Esquimalt, is the headquarters of the Canadian Pacific maritime forces and is responsible for the maintenance of the Canadian Pacific Fleet.
My Role
I maintained computer systems and assisted employees with any technical issues they were having. Typical issues included ensuring that programs were installed correctly and that security patches weren't interfering with the programs used by staff.
The information broadcast system is used to convey important information to civilian and military members stationed on base. I conducted a study to evaluate the effectiveness of this system at CFB Esquimalt. The end result was a detailed report on how and where the public information systems on site could be improved, based on analyzed user requirements.